Privacy Policy
Last updated: 1st April 2025
Transparent Solutions, doing business as Mobile Kavach ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our mobile application, website, and other associated services (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
a. Personal Information
We may collect personally identifiable information such as:
- Name
- Contact number
- Email address
- Device information
This information is collected when you register, use certain features, or communicate with us.
b. Log Data
In the event of an app error or for service improvement, we collect log data, which may include:
- Device IP address
- Device name
- Operating system version
- App usage details
- Date and time of access
c. Cookies and Tracking Technologies
We do not explicitly use cookies, but third-party services integrated with our app may use cookies or similar tracking technologies to collect data and improve their services. You can accept or refuse cookies in your device settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the Service
- To improve user experience and enhance security
- To send service-related notifications, updates, and alerts
- To analyze usage trends and optimize performance
- To prevent fraud and unauthorized access
3. Sharing of Information
We do not sell or trade your personal information. However, we may share it in the following circumstances:
a. Service Providers
We may employ third-party companies for:
- Service facilitation
- App analytics
- Payment processing
- Customer support
These third parties have access to your data only to perform their assigned tasks and are obligated to maintain confidentiality.
b. Legal Compliance
We may disclose personal data if required by law or in response to valid legal requests.
4. Security
We take reasonable measures to protect your personal data. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Links to Third-Party Sites
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before interacting with them.
6. Children’s Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it immediately. Parents or guardians may contact us to request removal.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of the Service signifies your acceptance of the updated policy.
8. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
📧 Support Email: support@mobilekavach.com
📧 Sales Email: sales@mobilekavach.com
📞 Phone Number: +91-7986067549
